Privacy Policy

This privacy policy explains how we collect, use, and protect your personal information when you use our online platform for handmade cosmetics based in the city centre of Seoul, South Korea. We are committed to safeguarding your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) and other applicable laws.

Information We Collect
When you visit and interact with our site, we may collect the following types of personal information:
- Contact details such as name, postal address, and phone number
- Account registration data including email address and password
- Payment and billing information when you make a purchase
- Browsing and usage data including IP address, device information, and pages viewed
- Communication records when you contact customer support or provide feedback

We collect this information directly from you when you provide it through forms, registration, or communication, as well as automatically through cookies and other tracking technologies used on our site.

How We Use Your Information
The personal data collected is used for the following purposes:
- Processing and fulfilling orders, including delivery and customer service
- Managing your account and providing access to site features
- Improving and personalizing your experience on our online platform
- Sending transactional communications related to your purchases and inquiries
- Complying with legal obligations and preventing fraud

Data Sharing and Transfers
We do not sell or rent your personal data to third parties. Personal information may be shared with trusted service providers who assist with order fulfillment, payment processing, and site operation under strict confidentiality and data protection agreements. In certain circumstances, data may be disclosed to comply with legal obligations or protect our rights.

Your Rights Under GDPR
If you are located in the European Economic Area (EEA), you have the following rights regarding your personal data:
- The right to access and obtain a copy of your personal data
- The right to rectify inaccurate or incomplete information
- The right to erase your data under certain conditions
- The right to restrict or object to processing
- The right to data portability
- The right to withdraw consent where processing is based on your consent
- The right to lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us through the communication channels provided on our site or by postal mail.

Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal and regulatory requirements. When data is no longer required, it will be securely deleted or anonymized.

Security Measures
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, and disclosure. This includes secure storage, encryption, and regular security assessments.

Cookies and Tracking
Our site uses cookies to enhance user experience, analyze site traffic, and support marketing efforts. You can manage your cookie preferences through your browser settings and opt out of tracking technologies where applicable.

Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children without parental consent. If we become aware of such data being collected, we will take steps to delete it immediately.

Contact Information
For any questions about this privacy policy or your personal data, you may reach out to us by postal mail at the physical address available on our platform located in the city centre of Seoul, South Korea.

By using our online platform, you acknowledge that you have read and understood this privacy policy and consent to the collection and use of your personal information as described herein. We reserve the right to update this policy periodically and encourage you to review it regularly to stay informed about our privacy practices.